Terms of Sale
These Terms of Use govern your access to and use of the website operated by ShinyCloth. By using our website or purchasing our products, you agree to these terms in full. Our registered business number is available upon request.
Contact email: hello@shinycloth.com
2. Eligibility
You must be at least 18 years old to use this website and make a purchase. By placing an order, you confirm that you meet this age requirement.
3. Products and Orders
We sell natural hair care products, including hair growth serums and related accessories.
All product descriptions and images are provided as accurately as possible, but we do not guarantee that the content is error-free or that colors and appearances will exactly match the physical product.
Placing an order implies acceptance of:
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Product price and applicable shipping costs
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Payment terms and refund policy
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Estimated delivery timelines
We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or misuse.
4. Prices and Payment
All prices are listed in GBP (pound sterling) for UK customers.
We accept credit card payments via secure third-party processors. All payment information is encrypted and processed securely.
5. Shipping and Delivery
Orders are shipped to UK only.
Estimated delivery: 6 to 12 business days from the shipping date.
Customers will receive a tracking number by email.
We are not responsible for delays caused by customs, carriers, or force majeure events.
6. Returns and Refunds
6.1 Eligibility
We accept returns within 30 days of delivery.
6.2 Process
To request a return:
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Contact us at hello@shinycloth.com within 30 days of receiving your order.
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Follow the return instructions provided by our team.
Refunds are issued once the return is received and inspected.
7. Intellectual Property
All content on this website (logos, texts, images, design) is the exclusive property of Keridia or its licensors.
No reproduction, distribution, or commercial use is allowed without written consent.
8. Medical Disclaimer
Our products are cosmetic products, not medical devices. They are not intended to diagnose, treat, or cure any medical condition. Consult a healthcare professional before use if you have concerns about your scalp or hair health.
9. Account Termination
We reserve the right to suspend or terminate access to any account that violates these Terms, without prior notice.
10. Modifications to the Terms
We may update these Terms at any time. Updates will be posted on this page with the “last updated” date. Continued use of the site after changes implies your acceptance.